Operations & IT Manager



Operations & IT Manager New York City, New York

Title: Operations & IT Manager

Job Type: Permanent

Primary Location: New York City, New York

The Challenge:

Vignetic is seeking an Operations & IT Manager who will lead and manage an outsourced team of IT professionals to power the solutions to keep our hardware and software on the cutting edge.

Roles & Responsibilities:

  • Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
  • Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
  • Analyze processes, technologies, and vendors continually to find areas for improvement
  • Conducting regular system audits and checks on network and data security
  • Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs and managing and reporting of IT budget
  • Train employees to use software and hardware, design and conduct workshops for employees; troubleshoot issues and provide technical support when needed
  • Develop and execute crisis management planning and maintain data backups

Essential Skills & Qualifications:

  • Bachelor’s degree or equivalent in Information Technology, Computer Science, or a related field
  • Five or more years of experience in IT and/or Project Management
  • Deep knowledge of programming languages and operating systems (i.e., Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
  • Expertise in implementing, configuring, and testing IT solutions
  • Strong creative and analytical thinking


Tagged as: Operations & IT Manager