Workday HCM Director



Workday HCM Director Chicago, IL

Title: Workday HCM Director

Job Type: Permanent 

Primary Location: All Major Cities 

The Challenge: 

Our client is seeking a management professional, someone who can work as part of a team of problem solvers and help to solve complex business issues from strategy to execution. 

Role & Responsibilities: 

  • Develop new skills outside of comfort zone.  
  • Act to resolve issues which prevent the team working effectively.  
  • Coach others, recognize their strengths and encourage them to take ownership of their personal development.  
  • Analyze complex ideas or proposals and build a range of meaningful recommendations.  
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.  
  • Address sub-standard work or work that does not meet firm’s/client’s expectations.  
  • Use data and insights to inform conclusions and support decision-making.  
  • Develop a point of view on key global trends, and how they impact clients.  
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.  
  • Simplify complex messages, highlighting and summarizing key points.  
  • Uphold the firm’s code of ethics and business conduct. 

Essential Skills and Requirements: 

Demonstrates extensive abilities and/or a proven record of success in the following areas:   

  • Core Human Capital Management functions as applicable to Workday 
  • Business processes related to Workday 
  • Specialist domain knowledge for each area within Workday to the business  
  • Level 2 Support Groups 
  • Level 3 specialist for challenging incidents that cannot be resolved at Level 2 
  • Human Capital reporting/analytics 
  • Supporting the art of possible discussions with territories around future functionality 
  • Training support in another functional domain in order to provide coverage for illness, vacations, increase in demand, and succession plans 
  • Acting as a Business Process administrator by making any changes approved by governance across functional domains 
  • Supporting Global Process Owners and Centers of Excellence within the business on proposed changes being requested by the network, either due to regulatory reasons or as a result of Workday Releases 
  • Demonstrating extensive written and oral communication skills 
  • Working in a fast-paced high-tech environment 
  • Managing senior stakeholders 
  • Influencing groups to achieve the desired outcome 
  • Working and delivering work in a global/virtual team environment 
  • Presenting to groups virtually and in person 
  • Possessing a Workday certification in the relevant domain 
  • Working in an HR role or in supporting HR Systems and business processes 
  • Analyzing and drilling down into requirements to establish that a request is fully understood and documented 


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